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customer service
 
• Rapid Response
 
cost savings

 


Superior Communications

As an industry leader with more than 150 years cumulative experience in the HVAC industry, Alpine Mechanical Services' communication capabilities with our customers are a rare exception in the industry.

At Alpine Mechanical Services, we use automated email notifications. These automatically generated e-mails are sent each time a work order changes status in our system. These e-mails notify you when service calls are received or dispatched, when technicians arrive, and what was done once work is completed.

Customers enjoy value-added communication benefits, including:

• Information delivered via email or placed in your 3rd party CMMS system

• Customized reports based on your requirements

• Effective communication – no surprises or wasted phone calls

• Real-time dispatch and arrival information about your retail or commercial business

• Real-time parts ordering and status information that keeps you informed of your operation's status so you can communicate effectively with store or property managers

 

 
 
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